Family Practice West, Inc. was founded in 1976 by Dr. Paige’s father, Dr. Paul Gutheil.  

FPW accepts most all local health insurances, but please check with your specific plan to be sure because many plan limitations exist.  FPW is affiliated with the OhioHealth, Mount Carmel and the Ohio State University healthcare systems, but is privately owned and operated.  

Location: 5212 West Broad Street Columbus, Ohio 43228
Suite A (Closest to Broad Street) Phone: 614-878-0600 
Suite B (Closest to Pharmacy) Phone: 614-878-7285
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Paul R. Gutheil, D.O.

Paige S. Gutheil Henderson, D.O.

Michelle Velasques, CNP

Sarah Perlman, CNP


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A Small Selection of Our Many Services and Conditions Treated.

  • Annual Preventive Checks ("Physicals")
  • Well Female Care
  • Personalized Weight Management including genetic testing  
  • Personalized Wellness Counseling
  • Sports, Work and School Physicals
  • Diagnosis & Management of Chronic Conditions:
    • Diabetes
    • High Blood Pressure
    • High Cholesterol
    • Metabolic Syndrome
    • Obesity, Overweight
    • Asthma, Allergies
    • Depression and Emotional Issues
  • Evaluation of Acute Illnesses and Injuries
  • Minor Office Surgeries, Including Skin Procedures

What we do not provide:

The scope of the specialty of family medicine is broad and varied.  Depending on your individual needs, Dr. Paige may find it necessary for you to seek attention from a different type of provider of venue.  Some examples include:  

  • Currently Dr. Paige does not provide some immunizations in the office and works closely with convenient sources for her patients to stay up to date with these.
  • Dr. Paige does not provide specialty management of chronic pain conditions with controlled substances, though she partners with her patients to control pain in innovative ways. 
  • Dr. Paige does not provide care in inpatient or nursing home facilities, but is very involved with facilitating this care in collaboration with trusted colleagues.

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General Practice Policies

Appointments

We strive to be available to you at an appointment time that meets your needs and schedule. You play a very important role in allowing this to happen for everyone by:

  1. Planning ahead for routine visits (medication refills, well visits, physicals) and by being as flexible as possible for acute care visits (illnesses, injuries).
  2. Arriving 10 minutes prior to your appointment time for any information updates/forms that may be necessary if you are a new patient to us or haven't been in for a year or more.
  3. Calling, with 24 hours notice if possible, to cancel appointments when necessary
  4. Arriving on time for your appointment--understanding that if you are more than 10 minutes late, we may need to reschedule, offer you a later appointment time or limit the issues that are covered at that visit.

Insurances / Affiliations

Family Practice West, Inc. accepts most local health insurances. We are affiliated with the Ohio Health, Mount Carmel and the Ohio State University healthcare systems. Please check with your personal health plan to confirm which physicians, laboratory and hospitals are within your coverage network.

Insurance Billing & Payment

Payment is expected at the time of your visit. We will be happy to provide the service of billing your insurance directly, but keep in mind that you are responsible for knowing the details of your insurance plan. In order to bill insurance, we must have a current copy of your insurance card and a valid photo ID. If hardship arises, the courtesy of a payment plan can sometimes be extended. Any default on the payment plan jeopardizes this courtesy and the physician-patient relationship.


Policies

What to bring with you to your appointments:

  • Insurance card and valid photo ID
  • All medication bottles and/or an updated list of all medications. Please keep in mind that you are responsible for informing the doctor of all medications you are taking and by whom they have been prescribed.
  • If you are diabetic, bring your meter and/or blood sugar logbook.
  • If you are under 18, bring your parent/guardian.
  • If you are being seen for pre-surgical testing/physical, bring the order from your surgeon.
  • You may want to bring a pen & paper to write down notes or someone with you to help you remember things you talk about with the doctor.
  • Previous health records or contact information for previous medical providers (prior family doctor, specialists, hospital, etc.) if those records may be pertinent to your care.

 


Prescriptions

Prescriptions are given at the time of your office visit. You must be evaluated for the doctor to develop the treatment plan that is best for you. It is our goal to prescribe the medication that is most beneficial and cost-effective for you. Your insurance plan may determine the degree to which medications are paid for. Please familiarize yourself with your prescription coverage (formulary), and if you would like your physician to keep this formulary in mind, you may want to bring this with you to your visits.  If you are prescribed a medication that your insurance does not cover or is too expensive, please contact the office directly to discuss a plan. Because our relationship is with you and not the pharmacy, we need to communicate with you directly. 


Referrals

Referrals to the appropriate specialist care are determined by working with the physician at the time of your office visit. Please keep in mind that you must be seen in order to be referred to a specialist, and that you are responsible for knowing your insurance rules regarding referrals and in-network physicians and facilities.


Refills

Refills are typically given to cover the time between office visits. If there are no refills on your bottle, you are probably due to be seen and should call at your earliest convenience for an appointment. Time between office visits is determined by the physician depending on your personal medical status and the appropriate monitoring requirements of your health conditions. Those that use a 90-day mail order pharmacy should been seen two weeks prior to running out of medication to allow for shipping time from their pharmacy plan. Don't allow yourself to run out of medication - it can be harmful to your health. If you are unable to plan ahead, the office can typically help you by calling in a short supply of medication. Keep in mind, however, that the physician must maintain appropriate monitoring of your health conditions in order to refill medicines, so it is important to stay up to date with your participation in your health care. In addition, regulations dictate that some controlled medications cannot be refilled at any time. Please allow 24 hours for refills to be processed.  If you do need to request a refill, please contact the office directly--refill requests that come from a pharmacy will not be processed.  Because our relationship is with you and not the pharmacy, we must communicate with you directly.